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Professional Services and Software
This industry involves software development, services based on Information Technology (IT) and KPO (Knowledge Process Outsourcing), defined as the analysis and processing of the data collected. One example of KPO is the study of customers’ tastes and preferences. This industry represents 11 percent of world GDP (around 3,200 million dollars).
Mexico has a favorable position for becoming a competitor at international level, not only because of its geographical location, but also because of its population profile, cultural affinity, trained labor and level of technological development. The Ministry of Economy estimates that the number of IT companies in Mexico is 2,134. According to AT Kearney, in 2008 exports from companies in this industry reached 2.086 billion dollars.
The Mexican market is the second largest in Latin America, preceded only by Chile. In fact, two Mexican companies are leaders on the list of the main IT companies in Latin America, according to AT Kearney’s Global Services. Moreover, Mexico has 23 clusters that group together more than 700 companies, 138 of which comply with at least one quality standard or certification.
